Privacy Policy

Resala Reads FZC LLC Privacy Policy

Last Updated: August 1, 2025

  1. Introduction

Resala Reads FZC LLC (“we,” “us,” “our”) operates resalareads.com. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, disclose, and safeguard your information when you visit our site or make a purchase, in compliance with UAE data protection regulations, including the UAE Personal Data Protection Law (PDPL).

  1. Information We Collect

Personal Information You Provide: Name, billing/shipping address, email address, phone number, payment information (processed securely by our payment gateway, we do not store full card details), account password (if applicable).

Automatically Collected Information: IP address, browser type/version, device information, operating system, pages visited, time spent, referring URL, and browsing behavior (via cookies and similar tech – see Section 5).

 Order Information: Products purchased, order history, preferences.

  1. How We Use Your Information
  • To process and fulfill your orders (including payment, shipping, returns).
  • To communicate with you (order confirmations, shipping updates, customer service).
  • To manage your account (if applicable).
  • To improve our website, products, and services.
  • To send marketing communications (only with your explicit consent – see Section 4).
  • To prevent fraud and enhance security.
  • To comply with legal obligations (e.g., tax, accounting).
  1. Marketing & Consent

We will only send you promotional emails or SMS messages if you have explicitly opted-in (e.g., by checking a box during checkout or signing up for a newsletter).

You can unsubscribe at any time by clicking the “unsubscribe” link in any marketing email or contacting us directly. Opting out of marketing does not affect transactional communications.

  1. Cookies & Tracking Technologies

We use cookies (small text files) and similar technologies to enhance site functionality, analyze traffic, and personalize your experience. Types include:

  • Essential: Necessary for site operation (e.g., shopping cart).
  • Analytical/Performance: Help us understand site usage (e.g., Google Analytics – anonymized data).
  • Functional: Remember preferences (e.g., language).
  • Targeting/Advertising: “We currently do not use advertising cookies.”

You can manage cookie preferences through your browser settings. Disabling essential cookies may impact site functionality.

  1. Sharing Your Information:
  • Service Providers: We share necessary data with trusted third parties who perform services for us (payment processors, couriers, IT support, marketing platforms – under strict confidentiality agreements).
  • Legal Requirements: We may disclose information if required by UAE law, regulation, legal process, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred, subject to confidentiality commitments.
  • Never Sold: We do not sell your personal information to third parties for their marketing purposes.
  1. Data Security

We implement appropriate technical and organizational measures (encryption, secure servers, access controls) to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is 100% secure.

  1. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations (e.g., UAE financial record-keeping laws), resolve disputes, and enforce agreements.

  1. Your Rights (Under UAE PDPL): Subject to applicable law, you may have the right to:
  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data (where no legitimate reason for retention exists).
  • Object to or restrict certain processing.
  • Withdraw consent (where processing is based on consent).
  • To exercise these rights, please contact us at support@resalareads.com
  1. Children’s Privacy:

Our site is not directed at individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with data, please contact us.

  1. Changes to this Policy:

We may update this policy. The “Last Updated” date will reflect changes. Significant changes may be notified via email or site notice.

  1. Contact Us

For privacy questions, requests, or concerns:

Email: support@resalareads.com 

Phone: